This November we were researching Fleet tracking options and called F/VC to find out when our contract was up. We rec’d little support though a couple of years back, a sales rep called to have us sign a new contract with an annual autorenewal. “We had been with Fleetmatics/Verizon Connect for 12 years. Here is what one of their customers, CEO Robin M had to say about the Verizon Connect Autorenewal Sham (his words) Rather than relying on how happy you are, they seem to be counting on your forgetfulness to lengthen the relationship. Except that if you don’t pay the entire balance at the end of the contract, by a specific date, they’ll smack you with the whole year’s worth of interest charges anyway. It reminds us of these finance companies that give you 12 months interest free payments, like when you buy something at Best Buy or Home Depot. According to online reviews, Verizon has an automatic renewal clause in their contract and a 60 day written cancellation policy, so if you miss that window, you’re getting married again, like it or not. A few more divorces and you’ll still be paying alimony, but at least you’d be on your own. A few months later, you’d be able get a second divorce that lets you eat somewhere else, and so it goes…. But, then you’d still have to eat at home every night, do your laundry there, pay the mortgage and buy the groceries, etc. First, you would need to get a divorce just to move out of the house. Getting divorced from your spouse would be a walk in the park compared to getting away from a Verizon Connect contract. That means that given natural business growth over time, you’ll end up with a plethora of Verizon contracts for your company, each starting and ending at a different time. In fact, they like contracts so much, they’ll make you sign a new one for every dash cam that you add going forward.
Verizon insists that you sign a contract for that new fleet dash cam system.
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